Complaint statistics: appeal and tribunal process

Requests for Review decided by the Chief of the Commission and Tribunals in 2019-20

If the Director has dismissed or discontinued a complaint the complainant may submit a Request for Review to the Chief, pursuant to section 26 of the Alberta Human Rights Act

Type of review

​Number of decisions upheld

​Number of decisions overturned

​Total number of reviews

​Dismissal ​52 ​13 ​65
Discontinuance ​0 ​0 ​0
​Total ​52 ​13 ​65

Tribunal Process

At the tribunal stage, all parties are offered mediation by a Member of the Commission through a tribunal dispute resolution (TDR) process. If the parties are unable to settle the matter at TDR or choose not to participate in the TDR, the matter proceeds to a tribunal hearing for adjudication by a different Member or Members.

Outcome of the 59 complaints closed through the human rights tribunal process in 2019-20:

  • 45 settled prior to tribunal hearing
  • 5 merit
  • 2 no merit
  • 7 other (for example, withdrawn, or loss of contact with the complainant)


Revised: May 21, 2021

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