Complaint statistics: files opened and closed

 

Complaints opened and closed and year-end count 

 

	2015 - 16	2016 - 17	2017 - 18
Complaints opened	821	923	893
Complaints closed	766	637	596
Open complaints at March 31	1479	1765	2062

Note: Regional office staff review completed human rights complaint forms to determine if they can be accepted as complaints under the Act. Complaints must fall within jurisdiction of the Act, demonstrate reasonable grounds, be made within one year of the alleged contravention of the Act and meet requirements described in the Bylaws of the Commission. In 2017-18, 1,420 complaint forms were submitted, and the Commission accepted 893 complaints as meeting the acceptance criteria.

Revised: January 23, 2019