Complaint statistics: files opened and closed

 

Complaints opened and closed and year-end count 

 


2014 - 15

2015 - 16

2016 - 17

Complaints opened

853

821

923

Complaints closed

683

766

637

Open complaints at March 31

1424

1479

1765

 

Note: Regional office staff review completed human rights complaint forms to determine if they can be accepted as complaints under the Act. Complaints must fall within jurisdiction of the Act, demonstrate reasonable grounds, be made within one year of the alleged contravention of the Act and meet requirements described in the Bylaws of the Commission. In 2016-17, 1,588 parties submitted complaint forms, and the Commission accepted 923 complaints as meeting the acceptance criteria.

Revised: March 26, 2018

 

 


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