Complaints accepted after January 1, 2019
Revisions to the complaint resolution process

The Commission is launching revisions to its complaint resolution process for complaints accepted after January 1, 2019.

Information for complaints accepted before January 1, 2019 is available here.

All human rights complaints received after January 1, 2019 will be assessed by a human rights officer to determine if the complaint will be resolved through an early resolution process, the Investigation Process, or the Conciliation Process. These changes are being made to ensure that the large volume of complaints the Commission receives are resolved in a timely, effective, and fair manner. You can read about the revisions to the complaint resolution process:

  • Notice of Revisions to the Human Rights Complaint Resolution Process (December 2019)
    TEXT / PDF

For more information, see:


Revised: February 25, 2020

Our vision is a vibrant and inclusive Alberta where the rich diversity of people is celebrated and respected, and where everyone has the opportunity to fully participate in society, free from discrimination.