Social media terms of engagement
The Alberta Human Rights Commission's social media accounts are used to engage with the public and discuss issues of public interest related to human rights in Alberta.
Our accounts are monitored during regular business hours from 8:15 a.m. to 4:30 p.m. (Mountain Time) Monday to Friday, excluding statutory holidays. Comments and messages from the public are, nonetheless, welcome anytime and will be responded to at our earliest opportunity.
The Commission prides itself in open and respectful communication with the public through social media. We do not, however, tolerate any offensive, abusive, or derogatory comments on our platforms. Accounts determined to violate our social media user guidelines will be blocked. We reserve the right to restrict or remove any posts that are:
- Racist, sexist, homophobic, and/or hateful towards any group or individual
- Threatening, violent, insulting, and/or defamatory
- Derogatory towards any person(s) and/or organization(s)
- Explicit, vulgar, and/or obscene
- Promoting an illegal activity
- Soliciting for commercial and business purposes
- Announcing any information from a political organization
- Providing personal, private, or sensitive information such as names, contact information, addresses, etc.
- Compromising the safety or security of the public
- Made by anonymous or spam accounts
The Commission's social media platforms are public, so any comments posted by users are not confidential. Users assume full responsibility for any information they share. It is advised that users avoid posting personal information (addresses, phone numbers, medical information, financial information, personal identification, etc.) in order to protect their privacy.
Social media platforms may display or be connected to ads or websites that are not under the control of the Commission or the Government of Alberta. This does not imply endorsement by the Commission.
The Commission's decision to follow or like a particular individual or organization does not imply endorsement of any kind, nor do the users who follow or subscribe to our accounts imply endorsement by the Commission. Comments or opinions posted on the Commission's social media platforms by members of the public are the views of the individual users only.
Any information or opinions posted by Commission employees on their personal social media accounts do not represent official correspondence or a position of the Commission, despite their professional affiliation.
Reasonable efforts are made to ensure that shared third-party content is accurate; however, the Commission is not responsible for the information on these sites. Links and posts related to external agencies posted by the Commission are for information purposes only. Shares or reposts do not imply that the Commission endorses an agency or their information; they are simply a part of the conversational and interactive nature of social media platforms.
The Commission does not discuss complaints through social media channels. To make a complaint or inquire about a complaint in process, please contact our Confidential Inquiry Line at: 780-427-7661.
Revised: March 7, 2023
