Am I in the right place?

The Alberta Human Rights Commission can only deal with issues about human rights protected under the Alberta Human Rights Act.
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Can the Alberta Human Rights Commission help with my issue?

Under the Alberta Human Rights Act, the Commission has authority to deal with complaints of discrimination based on one or more protected grounds and in a protected area.

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What you need to know

  • The Commission only deals with complaints based on one or more protected grounds and in a protected area under the Act.
  • You have various rights that are not covered by the Act. We cannot deal with issues under other legislation like the Canadian Human Rights Act, other provinces' human rights legislation, or other employment-related legislation.
  • Other agencies and government departments may be able to help you if the Commission cannot.
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What the Commission can help with

The Commission gets its authority from the Act, meaning it can only deal with issues described in the Act. We can receive complaints about rights protected under the Act within one year after the incident of discrimination occurred. In other words, we have "jurisdiction" to deal with these issues.

The Commission can help with your discrimination issue if all the following are true:

  1. You have a protected characteristic (based on a protected ground).
  2. You have suffered an adverse (negative) impact.
  3. Your protected characteristic was a factor in the adverse impact.

Before contacting the Commission, use the self-assessment tool to learn whether we can help with your issue.

If the Commission can deal with your issue, we can:

  • provide information about rights and responsibilities under the Act
  • provide information about how to make a complaint and the complaint process
  • provide information if someone has made a complaint against you
  • help to resolve the issue between the complainant and respondent through the complaint process
  • educate your organization or community on strategies that can prevent discrimination, eliminate barriers, and create respectful and inclusive environments
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What the Commission cannot help with

The Commission cannot help with issues not covered under the Act. More specifically, we cannot help with:

  • negative treatment not based on a protected ground or protected area
  • complaints received more than one year after the incident of discrimination
  • issues with federally regulated organizations, such as federal government departments, First Nations governments or bands, chartered banks, inter-provincial transportation, and airlines
  • issues under the Canadian Charter of Rights and Freedoms
  • matters before the courts, such as those dealing with family, criminal, or civil law
  • issues related to your rights in the workplace under other Alberta legislation, such as the Employment Standards Code or the Occupational Health and Safety Act
  • issues between individuals, such as an issue related to something your friend or neighbour did
  • citizenship issues, including immigration issues

Another agency or government department may be able to help with your issue. Read the Other helpful agencies page for more information.

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Indigenous governments and organizations

First Nations governments are federally regulated and fall under the Canadian Human Rights Act. Complaints against them need to be made to the Canadian Human Rights Commission.

Not every organization run by First Nations people or located in a First Nations community is federally regulated. For example, a complaint against a band office in Alberta would fall under federal jurisdiction. A complaint against a gas station or corner store on a reserve would likely be handled by the Alberta Human Rights Commission because these types of businesses fall under provincial jurisdiction.

Not sure which jurisdiction your issue falls under? Contact the Commission for help.

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FAQs

The Commission can deal with some, but not all, human rights complaints against Indigenous organizations or governments. The Commission can deal with human rights complaints against:

  • organizations on reserves or settlements (for example, a gas station or corner store on reserve)
  • Indigenous-run or owned organizations operating on or off reserves or settlements (for example, a catering company owned by a First Nations band)
  • Métis settlement councils in Alberta

However, the Commission cannot deal with human rights complaints against First Nations governments or bands in Alberta. The Canadian Human Rights Commission deals with these complaints.

For more information, read the Protection of Aboriginal Peoples under the Alberta Human Rights Act.

Not sure which jurisdiction your issue falls under? Contact the Commission for help.

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The Commission gets its authority from the Alberta Human Rights Act. This means it can only deal with issues described in the Act. The Act describes several protected areas and protected grounds. The Commission can only deal with issues of discrimination in these protected areas and based on these protected grounds.

Other human rights are described in other legislation. That legislation will say who enforces those rights and how. For example, someone with issues under the Canadian Charter of Rights and Freedoms must start an action against the specific government that infringed on those rights.

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The Commission has a self-assessment tool to help you understand if the Commission can help. Answer questions about your issue in our tool to learn more. The tool will also direct you to other agencies or resources if the Commission cannot help.

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