Disaggregated demographic data collection

The Commission is collecting disaggregated demographic data from complainants with a goal of better understanding who experiences discrimination in Alberta and to improve the Commission’s programs and service delivery.

What you need to know

  • Disaggregated demographic data is information about age, gender, sexual orientation, marital status, disability, education, income, Indigenous identity, ethnicity, country of origin, religion, and more.
  • Disaggregated demographic data does not identify names or contact information. Data from one person is separated (disaggregated) into various categories for analysis, which protects the confidentiality/privacy of each individual person who shares their information.
  • Providing disaggregated demographic data is voluntary.
  • The Commission does not use this data to make decisions about a complaint.
  • Collected information is intended to support future service improvements and inform our understanding of the experiences of people who access the Commission's services.
  • The Commission keeps this data confidential and applies appropriate safeguards to protect privacy.

Why is disaggregated demographic data collected?

Since September 2023, the Commission has invited complainants to voluntarily provide demographic data as part of the Personal Information step when they submit a complaint form.

The Commission knows discrimination can impact any Albertan, but it particularly affects marginalized people and those who identify as being part of Indigenous, immigrant, racialized, faith, 2SLGBTQ+, or persons with disability communities. Collecting disaggregated demographic data is intended to help the Commission better understand who uses its services and whether different groups have different experiences within the complaints process.

The information collected may help the Commission:

  • better understand the experiences of diverse groups submitting complaints
  • identify potential barriers within the human rights complaints process
  • inform future improvements to programs, services, and public education initiatives
  • strengthen engagement with communities affected by discrimination

Many public-sector organizations collect disaggregated demographic data to better understand the needs and experiences of the people they serve. When collected responsibly, this information can provide valuable insights that support more equitable policies, programs, and services.

The Commission sought input from community organizations and stakeholders before introducing demographic data collection and continues to consider how this information can be collected, safeguarded, and used in a manner that is ethical, respectful, and privacy conscious.

Ongoing development

The Commission is currently continuing to develop its approach to the governance, analysis, and reporting of disaggregated demographic data. This work is intended to support the appropriate, ethical, and responsible use of demographic information while maintaining privacy, confidentiality, and public trust.

How the Commission ensures data confidentiality

The Commission collects this data confidentially and stores it securely. We keep the data separate from the complaint process. 

The data the Commission collects is not:

  • connected to the complainant’s name or contact information
  • seen by staff working on a complaint
  • used by the Commission to affect the complaint or any decision about the complaint
  • shared with the respondent

If you have questions about how the Commission collects disaggregated demographic data, please contact us.

FAQs

No. The Commission is asking complainants to voluntarily provide this data to help with our goal of better understanding discrimination in Alberta and the potential barriers within our organization. Complainants can choose whether to complete all, some, or none of the Personal Information step of the complaint form. Completing this section (or not) does not affect your complaint.

The Commission does not share demographic data with the respondent or the staff who process your complaint. The Commission keeps demographic data separate from the complaint process. We store all demographic data confidentially and securely.

No. The Commission is only collecting the demographic data in the Personal Information section as it is at the time you submit the complaint form. You must, however, contact the Commission if your address, email, or phone number changes.

No, not right now. The Commission is currently only collecting data from complainants. In the future, the Commission may decide to collect data about respondents or other Commission programs.

The demographic data you share is collected and stored by a team that is not involved in processing complaints. If you submit your complaint form online, the Commission immediately separates this section. The data team receives the section with a numerical identifier, not your name. If you submit your form by email or mail, the Commission immediately separates this section and sends it to the data team. The rest of the complaint form is sent to the team processing complaints. Safeguards are in place so that human rights officers, the Director of the Commission, the Chief, or Members of the Commission reviewing and processing complaint forms never see your demographic data.